Payment Processing Issue reported and resolved

Incident Report for Parchment

Resolved

Starting around 12:30 PM PST on 3/28/2024, there were reports of a payment processing issue. We were able to identify and resolve this issue shortly after it was reported. If you were contacted by a learner attempting to submit an order within that hour and they received an error, please have them attempt to resubmit their request. We apologize for any inconvenince this may have caused.

Posted Mar 28, 2024 - 13:50 PDT

This incident affected: Parchment Award - Transcript Services.