All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
Learner (Login, Registration & Ordering)   ? Operational
Administrator (Login & Processing)   ? Operational
Parchment 6 Operational
Administrator (Login & Processing)   ? Operational
Parchment 7 Operational
Administrator (Login & Processing)   ? Operational
Learner (Login, Registration & Ordering)   ? Operational
Integrations Operational
SPEEDE Integration   ? Operational
SFTP Downloads   ? Operational
SFTP Services (Outbound/Inbound)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2017

No incidents reported today.

Sep 24, 2017

No incidents reported.

Sep 23, 2017
Completed - The scheduled maintenance has been completed.
Sep 23, 12:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 12:00 PDT
Scheduled - We will be performing maintenance on several of Parchment's applications. We do not anticipate the window lasting longer than 4 hours and will provide updates along the way. During this window, we will be taking all of Parchment's websites offline in order to deploy and validate our updates.
Sep 22, 09:42 PDT
Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017
Resolved - This incident has been resolved.
Sep 12, 17:48 PDT
Identified - Our engineering team has identified the issue and have developed a resolution. We are working through our testing and validation processes.  Current estimate to complete and release is Tuesday 9/12 during our normal release process at 5pm EDT.
Sep 8, 13:56 PDT
Update - Our engineers are continuing to dig into this issue. We will provide updates when we have more information.
Sep 8, 09:05 PDT
Update - We are seeing this behavior sporadically in Firefox an IE as well. Our team is working hard to develop a fix.
Sep 7, 23:08 PDT
Investigating - We are currently investigating an issue with the document preview on the Send admin TODO list. The issue only appears to be impacting Chrome and Safari users. We have not observed it with IE or Firefox browsers.
Sep 7, 18:21 PDT
Sep 11, 2017

No incidents reported.