All Systems Operational

About This Site

Parchment's mission is to turn credentials into opportunities. We help learners, educators, associations and employers securely send and receive education credentials online, in simple and insightful ways.

Consumer Operational
Learner (Login, Registration & Ordering) ? Operational
Administrator (Login & Processing) ? Operational
Parchment 6 Operational
Administrator (Login & Processing) ? Operational
Parchment 7 Operational
Administrator (Login & Processing) ? Operational
Learner (Login, Registration & Ordering) ? Operational
Integrations Operational
SPEEDE Integration ? Operational
SFTP Downloads ? Operational
SFTP Services (Outbound/Inbound) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 27, 2017

No incidents reported today.

Mar 26, 2017

No incidents reported.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - All systems are operational again.
Mar 16, 17:08 PDT
Monitoring - All services are available again. We will continue monitoring.
Mar 16, 16:29 PDT
Identified - We have identified the root cause and are currently working on recovery.
Mar 16, 16:20 PDT
Investigating - We are currently investigating an issue that appears to be affecting multiple Parchment services. Users are getting a problem page when visiting Parchment 7 and Parchment 6 websites.
Mar 16, 16:14 PDT
Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017
Completed - Payment provider maintenance is complete and we have verified that our apps are functional.
Mar 13, 00:47 PDT
Verifying - Our provider has indicated that their maintenance is complete. We have brought our systems back online and are verifying.
Mar 13, 00:35 PDT
Update - We are still awaiting confirmation that our provider has completed maintenance.
Mar 12, 23:32 PDT
Update - Our provider is still indicating that they are in maintenance. We will remain in maintenance until they indicate that they are back up.
Mar 12, 23:03 PDT
Update - The maintenance window was delayed by 30 minutes. We have now placed our sites in maintenance and are monitoring for our payment provider to finish.
Mar 12, 22:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:00 PDT
Scheduled - The previously postponed maintenance by our payment gateway provider has been rescheduled. During their maintenance window we will place our services in maintenance as well. The following services (leveraged by Parchment) will be intermittently available:

- New transaction processing
- Follow-on transactions
- Hosted payment form and Simple Checkout
Mar 9, 09:54 PDT