Intermittent "Service Unavailable" messages on P7

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Oct 12, 2017 - 14:41 PDT

Monitoring

We have implemented a fix that appears to have stabilized the system for the past few minutes. We will continue to monitor performance until we are confident that this is a suitable resolution.

Posted Oct 12, 2017 - 13:17 PDT

Identified

We have identified the root cause and we are working on a solution.

Posted Oct 12, 2017 - 08:14 PDT

Investigating

We are currently investigating the source of intermittent "Service Unavailable" messages on P7.

Posted Oct 12, 2017 - 07:10 PDT

This incident affected: Parchment Award - Transcript Services.