Intermittent login issues
Incident Report for Parchment
We've seen no further occurrences of this issue since yesterday. At this time we are considering this incident resolved.
Posted over 1 year ago. Jan 04, 2018 - 10:12 PST
Apologies for the long delay in updates. We are leaving status of this incident in "monitoring" as we have continued to observe brief intermittent periods of prolonged or failed logins. Our engineering team is working on a permanent fix and we will consider the issue resolved when that has been implemented.
Posted over 1 year ago. Jan 03, 2018 - 22:30 PST
We have implemented a fix that appears to have stabilized the system for the past few minutes. We will continue to monitor performance until we are confident that this is a suitable resolution.
Posted over 1 year ago. Jan 03, 2018 - 10:19 PST
We're currently experiencing an issue with logging in to our website.
Posted over 1 year ago. Jan 03, 2018 - 09:39 PST
This incident affected: Consumer (Learner (Login, Registration & Ordering), Administrator (Login & Processing)), Parchment 7 (Administrator (Login & Processing), Learner (Login, Registration & Ordering)), and Parchment 6 (Administrator (Login & Processing)).