Order fulfillment delayed on P6

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Feb 27, 2018 - 22:03 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2018 - 21:20 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 27, 2018 - 20:36 PST

Investigating

Order fulfillment is currently delayed as we trouble shoot some issues with our fulfillment engine. Additionally, some students are receiving errors when placing orders. We will attempt to resubmit any failed orders once we have resolved all known issues.

Posted Feb 27, 2018 - 16:49 PST

This incident affected: Consumer (Login).