Services Unavailable Error Message

Incident Report for Parchment

Resolved

This incident has been resolved.

Posted Mar 02, 2018 - 15:01 PST

Monitoring

We have resolved the issue causing the error on sign in and will be monitoring our system to ensure it's resolved.

Posted Mar 02, 2018 - 13:31 PST

Identified

We're are investigating reports of Services Unavailable message when trying to sign in on Exchange.parchment.com. We have identified the issue and are working towards a resolution.

Posted Mar 02, 2018 - 13:23 PST

This incident affected: Consumer (Login, Ordering), Integrations (Ellucian eTranscripts, eScrip-Safe Printer, RoboRegistrar), and Parchment Award - Transcript Services.